Hearing • Listening • Tinnitus • Hyperacusis
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604.708.9780
SOUND id·EARS
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We want to ensure you stay safe and healthy. Call us to find out if remote care is available for you. Most hearing aid brands provide free remote care and a system for virtual appointments. It allows you to connect with us live via your smartphone so we can discuss your needs and make fine-tuning adjustments to your hearing aids while staying in the safety of your own home.
We are excited to welcome all our clients back! Currently, we have reduced office hours and minimized in-person services to by-appointment only. We have also implemented various safety measures including physical distancing, frequent sanitizing practices, as well as plexi-glass barriers to prevent the spread of coronavirus. Wearing a mask is mandatory for everyone entering the clinic, as we are unable to maintain physical distance requirements as we work on your ears. Our offices are open:
MONDAY TO FRIDAY: 9AM – 3PM
If you do not have an appointment, please call the office first before dropping in. Thank you for your understanding.
For more information about our COVID-19 Policy, click here. For emergency help, repairs, supplies and remote services, please email [email protected].
Take care,
Carol and the Sound idEARS Team.
*Note: Our existing clients can still purchase batteries or other assorted hearing aid supplies, which can be mailed out with no shipping charge. Please place your orders through the new “Client Supply Ordering” site menu