welcome to SOUND id·EARS


As we work to flatten the Covic-19 pandemic curve, we want you to know that maintaining a safe and healthy environment for our staff and clients like you is our primary concern.

We continue to follow updates from the Public Health Agency of Canada, the World Health Organization, BC Provincial Health Authority and the College of Speech Hearing Health Professionals of BC and suspended in-office services since March 20, 2020.

In these uncertain times, you can still rely on us for emergency help, repairs, supplies and remote services by emailing me directly at [email protected].   

We are still here for you and we look forward to seeing everyone again in the near future.

Take care,

Carol and the Sound idEARS Team.

*Note: During the closure, our existing clients can still purchase batteries or other assorted hearing aid supplies, which can be mailed out with no shipping charge. Please place your orders through the new “Client Supply Ordering” site menu

We listen…you hear

Our goal at Sound id·EARS Hearing and Speech Clinic and the Vancouver Tinnitus and Hyperacusis Clinic is to provide audiological services of the highest calibre to individuals who require assistance for conditions related to hearing impairment, tinnitus, hyperacusis and listening disorders. With knowledgeable staff who are thoroughly trained in the latest clinical advances, together with state-of-the-art equipment, our patients can be comfortably assured that they are receiving the best treatment available. Our clinic also remains on the cutting edge by doing clinical research with scientific presentations and publications in the field.

Since the inception of Sound id·EARS Hearing & Listening Clinic in 1996 and the Vancouver Tinnitus and Hyperacusis Clinic in 1999, we take pride in our growing reputation as a clinic of excellence. We are one of a few Canadian clinics to provide such a complete range of diagnostic and treatment services. Individuals often experience a combination of audiological symptoms rather than just one symptom, and it is essential to obtain a complete, broad-based diagnosis in order to design an optimally effective intervention plan. Unique personalities, family dynamics, listening and hearing demands, occupational and lifestyle preferences must all be incorporated to develop an individually-designed, comprehensive rehabilitation program best suited to each of our clients. In doing so, we consider ourselves much more than just a hearing aid dispensing clinic.

We are one of the few Canadian clinics to offer a complete range of audiological diagnostic and treatment services to individuals of all ages.